Frequently asked questions

That label means the record was researched from a traceable public source and has not been confirmed by VoltaAMP, the operator, or a regulator.

It is published because an unverified lead is more useful than a blank map, but treat its connectors, pricing, and hours as indicative and confirm before you rely on them.

No. VoltaAMP has no live feed from any charger in Jordan.

Availability figures come from short-lived check-ins published by members who were at the station, and are labelled as such.

Use the report page and choose Add a missing station. Place the pin precisely and describe what you saw.

It goes to a private moderation queue and does not appear publicly until it is reviewed.

Open the station from the directory and use Report a station issue. Corrections are reviewed before any public record changes.

Charging operators can pay for placement in a separate, clearly labelled list above the directory.

Sponsorship affects position only. It never changes a verification state, hides another station, or suppresses community reports.

No. Your vehicle is stored on your device and works immediately.

Signing in synchronises it to your account so it follows you to other devices, and lets you keep a primary vehicle plus up to four more.

VoltaAMP plans conservatively on purpose. Real consumption changes with speed, load, weather, elevation, and battery age, and running out is far worse than arriving with charge to spare.

Up to five charging stops on a single planned route.

Yes. Our routing provider does not offer Arabic instructions, so VoltaAMP writes each manoeuvre sentence itself from the numeric manoeuvre code through its own bilingual catalogue.

Turn-by-turn guidance needs device location permission. If it is denied or unavailable, VoltaAMP says so plainly and falls back to the planned line rather than pretending to follow you.

Verification is what separates a browsing visitor from a contributor. It is required before you can publish road events or check-ins, or vote on someone else's.

Email delivery is not yet active, because VoltaAMP does not have a verified sending domain configured. Contributions are unavailable until it is.

No. Self-voting is rejected by the server. Confidence only moves on independent votes from other members.

It starts from a neutral position, needs at least three independent votes before it moves meaningfully, and weights each vote by the voter's demonstrated reliability.

Yes. You can resolve or withdraw your own active reports, and your profile keeps a private history of them.

No. There is no advertising network, no third-party analytics, and no cross-site tracking.

Locate me runs entirely in your browser. Route planning and guidance send the coordinates needed to calculate a route, and VoltaAMP does not build a location history from them.

Yes. Your security and privacy centre lets you download your personal data at any time.

Yes, permanently and by yourself, from your security and privacy centre.

Public records that were already corrected on the strength of an approved contribution remain, without your identity attached.

No. The offline cache holds the public map shell, build output, and basemap tiles only. Account, profile, admin, and API responses are never cached.